CONTACT
Questions about a result, feedback on the questionnaire, or a reviewed classification — we read every message.
The tool gives an indicative class. If you need one that will survive a Notified Body review — documented, justified, and defensible in your technical documentation — that is professional work and we do it.
If a result surprised you, or the tool flagged your device for review, tell us the report reference and we will look at it. Every report carries a reference in the form MDC-YYYYMMDD-XXXX on its cover.
If you believe a rule is encoded incorrectly, we want to know — with the rule number and your reasoning. Corrections of this kind take priority over everything else on the roadmap.
